Privacy Policy – At Virtual Print, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we gather from you on our website.
Collection of Information: When you use our website or place an order, we may collect certain personally identifiable information, including your name, email address, phone number, billing and shipping addresses, and payment information. We collect this information in order to fulfill your orders and provide you with customer support.
Use of Information: We use the personal information we collect to process your orders, communicate with you about your order, and send you marketing emails if you have opted-in to receive them. We may also use your information to improve our website and services.
Disclosure of Information: We will not share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party providers who help us process orders, provide customer support, or fulfill our website functions. We may also disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.
Data Security: We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookies: We use cookies on our website to improve your browsing experience and personalize your visit. Cookies are small data files that are placed on your device when you visit our website. You can configure your web browser to reject or delete cookies, but this may affect your ability to use our website.
Your Rights: You may request to access, correct, or delete your personal information by contacting us at [insert email address]. You may also opt-out of our marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.
Changes to the Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
Contact Us: If you have any questions or concerns about our privacy practices, please contact us at [email protected]
Please note that while we make every effort to ensure the accuracy of all information on our website, from time to time errors may occur, including but not limited to errors related to pricing, colors, sizes, and availability. If such an error occurs, we reserve the right to correct the error and cancel your order, or to contact you and offer you the opportunity to proceed with the order at the correct price or with the correct information. In the event that you have already paid for an order that is affected by an error, we will notify you as soon as possible and offer you the choice of either a full refund or the option to proceed with the order at the corrected price or with the corrected information.
By placing an order on our website, you acknowledge and accept that errors may occur and agree to hold us harmless from any and all claims arising out of or related to such errors.
If you have any questions or concerns about our policies, please do not hesitate to contact us.
Thank you for shopping with us.
Refund Policy
At Virtual Print, we take pride in offering our customers high-quality products and service. If you’re not satisfied with your purchase, we’re here to help.
Refunds We accept refund requests for products that meet the following criteria:
- The product is defective, damaged, or printed incorrectly
To request a refund, please send an email to [email protected] within 14 days of receiving your order. Please include your name, order number, and a description of the issue with your product.
Once your refund request is received, we will inspect your item and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. You can expect to receive the refund within 5-7 business days.
Please note that we cannot offer refunds or exchanges for the following reasons:
- You changed your mind about the product
- You provided an incorrect shipping address at checkout
- You ordered the wrong size or colour
- You have received the product but no longer want it
Shipping The customer is responsible for shipping costs associated with the return or exchange of a product. We recommend using a trackable shipping service and purchasing shipping insurance to protect your shipment in case of loss or damage.
Contact Us If you have any questions or concerns about our refund policy, please contact us at [email protected]
Please note that while we make every effort to ensure the accuracy of all information on our website, from time to time errors may occur, including but not limited to errors related to pricing, colors, sizes, and availability. If such an error occurs, we reserve the right to correct the error and cancel your order, or to contact you and offer you the opportunity to proceed with the order at the correct price or with the correct information. In the event that you have already paid for an order that is affected by an error, we will notify you as soon as possible and offer you the choice of either a full refund or the option to proceed with the order at the corrected price or with the corrected information.
By placing an order on our website, you acknowledge and accept that errors may occur and agree to hold us harmless from any and all claims arising out of or related to such errors.
If you have any questions or concerns about our policies, please do not hesitate to contact us.
Thank you for shopping with us.
User Agreement
Welcome to Virtual Print! Our print-on-demand business provides a range of products and services to our customers. This user agreement outlines the terms and conditions that govern the use of our website and services. By using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of this agreement, please do not access or use our website.
In order to place an order on our website, you are required to register and create an account. You agree to provide accurate and complete information when creating your account, and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
You may place an order on our website by selecting a product, customizing it according to your preferences, and completing the checkout process. By placing an order, you agree to pay the full price of the product, including any applicable shipping and taxes. We accept payment by credit card or other payment methods accepted by our website.
We make every effort to accurately describe our products on our website, including the materials used and printing process. However, please note that colours and textures may vary slightly from what is shown on our website due to screen settings and printing limitations. By customizing a product, you agree that the final product may not be exactly as shown on our website.
Our website and all content, images, and designs are owned by us and protected by copyright and other intellectual property laws. You may not use our website or any content on our website for commercial purposes, or infringe on our intellectual property rights by copying, reproducing or distributing our content in any way.
You agree to use our website and services only for lawful purposes and not to use our website to post or transmit any unlawful, harmful, or offensive content. Prohibited activities include the use of our website to engage in fraud, hacking, spamming or to violate any laws or regulations.
OUR WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED.
OUR LIABILITY TO YOU IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEBSITE.
You agree to indemnify and hold us harmless from any and all claims, damages, expenses, or liabilities arising from your use of our website, violation of this agreement, or infringement of any intellectual property or other rights of a third party.
We reserve the right to modify this agreement at any time. Any updates will be posted on this page. We encourage you to review this agreement periodically to stay informed about any changes.
If you have any questions or concerns about this user agreement, please contact us at [email protected]
Please note that while we make every effort to ensure the accuracy of all information on our website, from time to time errors may occur, including but not limited to errors related to pricing, colors, sizes, and availability. If such an error occurs, we reserve the right to correct the error and cancel your order, or to contact you and offer you the opportunity to proceed with the order at the correct price or with the correct information. In the event that you have already paid for an order that is affected by an error, we will notify you as soon as possible and offer you the choice of either a full refund or the option to proceed with the order at the corrected price or with the corrected information.
By placing an order on our website, you acknowledge and accept that errors may occur and agree to hold us harmless from any and all claims arising out of or related to such errors.
If you have any questions or concerns about our policies, please do not hesitate to contact us.
Thank you for shopping with us.